Jackson Design and Remodeling Earns 19th Consecutive Guildmaster Award with Highest Distinction for Outstanding Client Satisfaction
Annual awards program recognizes exceptional client service and customer recommendation rates
(SAN DIEGO – April 23, 2025) – Jackson Design and Remodeling (JDR) announced today it has won a 2025 Guildmaster with Highest Distinction Award from GuildQuality, an independent third party surveyor for remodelers, home builders and home services contractors. JDR has been recognized for excellence in service with 19 consecutive Guildmaster awards since the awards were established in 2007. In addition to the Guildmaster, JDR has been honored with major design awards in 2025, including two regional Remodeler of the Year (RotY) awards from the National Association of the Remodeling Industry for a polished modern home with layers of luxurious elements and an expansive family home with exquisite details.
In the residential construction industry, the average customer recommendation rate is approximately 70%. To earn a Guildmaster Award, a member must achieve a ‘Likely to Recommend’ rate of 90% or greater. JDR earned a remarkable 98% recommendation rate for 2025.
“We are gratified to receive a GuildMaster Award for the 19th year in a row,” said JDR President and CEO Todd Jackson, “I’m proud of our dedicated team for consistently providing exceptional service and design to our clients.”
To determine the top service leaders in 2025, GuildQuality independently reviewed thousands of survey responses from real remodeling clients, asking how much they would recommend the business to a friend, and analyzed the number of clients who responded to the independent survey.
Out of nearly 2,000 eligible applicants, JDR is one of just 400 businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. JDR’s 98% recommendation rate distinguishes the firm for the 19th time as a pacesetter in home design and remodeling client service.
ABOUT GUILDQUALITY
GuildQuality is the nation’s leader in third-party client satisfaction surveying for remodelers, homebuilders, and home services contractors. GuildQuality helps members monitor the quality of service they provide by offering real-time, web-based reports of their customer feedback and performance in comparison with relevant trends among their peers. Learn more about the 2025 Guildmaster Awards and qualifications.
ABOUT JACKSON DESIGN AND REMODELING
Jackson Design and Remodeling has served the San Diego community since 1989, providing clients with new homes, whole home remodeling, kitchen remodeling, additions, outdoor living spaces, high end bathroom remodeling and other design build projects. Todd Jackson, President and CEO, has established an enduring tradition of quality and service in the industry. Jackson and his team have won hundreds of awards for their work, including dozens of CotY, Chrysalis, ASID, NKBA and Master Design Awards as well as six consecutive Better Business Bureau Torch Awards for Ethics. For more information, visit JacksonDesignandRemodeling.com, call 858.348.5195 or follow us on Facebook, Instagram, YouTube, Pinterest, Houzz, and Twitter.
