Jackson Design and Remodeling Earns 2022 Guildmaster Award for Exceptional Client Service
Based on independent client surveys by GuildQuality, the annual awards program recognizes design build firms with the highest client satisfaction rates
(SAN DIEGO – May 11, 2022) – Jackson Design and Remodeling (JDR) continues its 2022 winning streak with a “Guildmaster Award” presented by GuildQuality, an independent third party surveyor for remodelers, home builders and home services contractors. This year marks JDR’s 16th consecutive Guildmaster award. The award comes on the heels of major wins for JDR at the National Association of the Remodeling Industry conference where it took home two national Contractor of the Year awards. The company was also a finalist in the 2022 HGTV Ultimate Outdoor Awards.
The GuildQuality Guildmaster Awards recognize U.S. and Canada-based design and remodeling companies that demonstrate the utmost level of customer service, demonstrated by an exceptionally high customer recommendation rate. In the residential construction industry, the average customer recommendation rate is approximately 70%. To earn a Guildmaster Award, a member must achieve a ‘Likely to Recommend’ rate of 90% or greater. JDR earned a remarkable 98% recommendation rate for 2022.
For the 2022 awards selection process, GuildQuality independently reviewed thousands of survey responses from real remodeling clients, asking how much they would recommend the business to a friend, and analyzed the number of clients who responded to the independent survey. JDR earned a 98% recommendation rate, distinguishing the firm for the 16th time as a national customer service leader within the home design and remodeling industry.
To learn more about the 2022 Guildmaster Awards and qualifications, please visit www.guildquality.com/guildmaster/ for more information.
GuildQuality is the nation’s leader in third-party client satisfaction surveying for remodelers, homebuilders, and home services contractors. GuildQuality helps members monitor the quality of service they provide by offering real-time, web-based reports of their customer feedback and performance in comparison with relevant trends among their peers. For more information about GuildQuality, visit www.guildquality.com.
About Jackson Design and Remodeling
Jackson Design and Remodeling has served the San Diego community since 1989, providing clients with new homes, whole home remodeling, kitchen remodeling, additions, outdoor living spaces, high end bathroom remodeling, and other design build projects. Todd Jackson, President and CEO, has established an enduring tradition of quality and service in the industry. Jackson and his team have won hundreds of awards for their work, including dozens of CotY, Chrysalis, ASID, NKBA and Master Design Awards as well as six consecutive Better Business Bureau Torch Awards for Ethics. For more information, visit JacksonDesignandRemodeling.com, call 858.348.5195 or follow us on Instagram, Facebook, Houzz, Pinterest, YouTube, and Twitter.