Jackson Design and Remodeling Earns Top National Spots for Revenue and Customer Satisfaction in Qualified Remodeler Magazine Rankings
San Diego design build firm placed #99 on Top 500 list and recognized among “100 Customer Satisfaction Leaders”
(SAN DIEGO – August 17, 2021) – San Diego-based design build firm Jackson Design and Remodeling (JDR) has earned the #99 spot on Qualified Remodeler Magazine’s (QR) “Top 500,” the prestigious annual ranking of the nation’s top remodelers by revenue. JDR has also been named by QR editors as one of the “100 Customer Satisfaction Leaders” for 2021.
After a year in which the design build segment of the remodeling industry was hit hard by lockdowns, experts predict an extended cycle of big-project home improvement spending. According to 2021 Top 500: Growth Everywhere, USA, “There was disruption and fear during the second half of March and most of April 2020. By May, the disruptions gave way to a full-scale wave of new business that has yet to subside.”
“We are seeing an increase in new and larger projects this year after the challenging stops and starts of 2020,” said JDR President and CEO Todd Jackson. “It’s clear by looking at the QR Top 500 list that many remodeling companies were hit hard in 2020, but the turnaround in 2021 revenue projections shows growth and optimism. It was crucial for our team to continue to focus on exceptional client service last year as everyone was faced with stress, including homeowners undergoing remodeling projects. It gave us an opportunity to demonstrate our commitment to clients and fostered the potential for lasting relationships. As the remodeling industry gets back to ‘business as usual,’ our focus remains on building trust with our clients by delivering not only the best results, but the best experience through the entire process.”
QR Top 500
Since 1978, the QR TOP 500 has tracked the industry’s largest and fastest growing companies. In 2021, the TOP 500 represented $13.3 billion in remodeling sales volume (up from $10.6 billion in 2020) on 1.2 million jobs (up from 1.07 million in 2020). JDR was chosen as a 2021 TOP 500 remodeler by the Qualified Remodeler editorial staff for meeting a set of criteria including installed remodeling dollar volume, total years in business, industry association membership, industry certification, industry awards and community service. The Top 500 list is featured in the July/August issue of Qualified Remodeler.
Jackson Design and Remodeling has been ranked on the Qualified Remodelers’ prestigious Top 500 list every year since 2004. “Based on Qualified Remodeler’s analysis, firms that are ranked on the 2021 Top 500 are experiencing a boom in business. Firms that have made the list multiple years tend to share common attributes — strong revenues, a commitment to customer service, as well as leading sales and marketing programs,” said Patrick O’Toole, co-owner and publisher of Qualified Remodeler. “These attributes helped put the firms on this list and contribute to their ongoing success in remodeling and home improvement.”
QR Customer Satisfaction Leaders
Qualified Remodeler editors selected the “rock stars” of customer service from top rated GuildQuality members for their annual Customer Satisfaction Leaders list. Each of the 100 leaders was selected for having the highest customer satisfaction scores in the nation, with improvement over time. In research for their 2021 list, QR found that “A safe jobsite is 14 percent more important to a client today than it was in 2018,” and “Expertise” as a driver of satisfaction is up 13 percent since 2018 and up 4 percent since last year.”
About Jackson Design and Remodeling
Jackson Design and Remodeling has served the San Diego community since 1989, providing clients with new homes, whole home remodeling, kitchen remodeling, additions, outdoor living spaces, high end bathroom remodeling, and other design build projects. Todd Jackson, President and CEO, has established an enduring tradition of quality and service in the industry. Jackson and his team have won hundreds of awards for their work, including dozens of CotY, Chrysalis, ASID, NKBA and Master Design Awards as well as six consecutive Better Business Bureau Torch Awards for Ethics. For more information, visit JacksonDesignandRemodeling.com, call 858.348.5195 or follow us on Pinterest, Houzz, Facebook, Instagram and Twitter.