For Immediate Release

Jackson Design and Remodeling Honored for Exemplary Client Service with 18th Consecutive Guildmaster with Highest Distinction Award

Annual awards program honors leaders in the residential construction industry with an unwavering commitment to client service and exceptionally high customer recommendation rates

(SAN DIEGO – June 11, 2024) – Jackson Design and Remodeling (JDR) announced today it has won a 2024 Guildmaster with Highest Distinction Award from GuildQuality, an independent third party surveyor for remodelers, home builders and home services contractors. Now marking 35 years in business, JDR has taken home 18 consecutive Guildmaster awards since the awards were established in 2007. In addition to the Guildmaster, JDR has been honored with major design awards in 2024, including a prestigious National Contractor of the Year (CotY) award for a coastal whole home remodel inspired by Cape Cod design and two regional CotY awards.

In the residential construction industry, the average customer recommendation rate is approximately 70%. To earn a Guildmaster Award, a member must achieve a ‘Likely to Recommend’ rate of 90% or greater. JDR earned a remarkable 98% recommendation rate for 2024. The GuildQuality Guildmaster Awards recognize U.S. and Canada-based design and remodeling companies that demonstrate the utmost level of customer service, demonstrated by an exceptionally high customer recommendation rate.

“We are proud to receive a GuildMaster Award for the 18th year in a row, and thankful to our talented team for consistently providing exceptional service to our clients,” said JDR President and CEO Todd Jackson. “As we celebrate our 35th anniversary in 2024, we remain focused on excellence and client care as we plan our future growth.”

To determine the top service leaders in 2024, GuildQuality independently reviewed thousands of survey responses from real remodeling clients, asking how much they would recommend the business to a friend, and analyzed the number of clients who responded to the independent survey. Out of nearly 2,000 eligible applicants, JDR is one of just 400 businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care. JDR’s 98% recommendation rate distinguishes the firm for the 18th time as a pacesetter in home design and remodeling client service.

ABOUT GUILDQUALITY

GuildQuality is the nation’s leader in third-party client satisfaction surveying for remodelers, homebuilders, and home services contractors. GuildQuality helps members monitor the quality of service they provide by offering real-time, web-based reports of their customer feedback and performance in comparison with relevant trends among their peers. Visit 2024 Guildmaster Award Winners to learn more about the 2024 Guildmaster Awards and qualifications.

ABOUT JACKSON DESIGN AND REMODELING

Jackson Design and Remodeling has served the San Diego community since 1989, providing clients with new homes, whole home remodeling, kitchen remodelingadditionsoutdoor living spaces, high end bathroom remodeling, and other design build projects. Todd Jackson, President and CEO, has established an enduring tradition of quality and service in the industry. Jackson and his team have won hundreds of awards for their work, including dozens of CotY, Chrysalis, ASID, NKBA and Master Design Awards as well as six consecutive Better Business Bureau Torch Awards for Ethics. For more information, visit JacksonDesignandRemodeling.com, call 858.348.5195 or follow us on Facebook, Instagram, YouTube, Pinterest, Houzz, and Twitter.