Client Relations Specialist

Erika’s creative, service-centered approach to meeting clients and learning about their needs is an essential attribute in her role as Client Relations Specialist for Jackson Design and Remodeling. She supports JDR’s fast-paced team with a variety of critical administrative tasks while answering questions and providing information for clients with accuracy and enthusiasm. Highly organized and efficient, Erika is an able multi-tasker who enjoys being the first point of contact for people who call Jackson Design and Remodeling. She responds to phone and online inquiries, guides clients through the process of how JDR builds and transforms homes, schedules consultations and tours, coordinates calendars, and responds to shifting to-do lists with patience and willingness. Erika appreciates the talented team and spirit of collaboration at Jackson Design and Remodeling. When she’s not at work, she enjoys playing tourist in San Diego and spending time with her twin boys.